Returns & Exchanges
At Velites, we stand by the quality of our high-performance gear and offer a 30-day return window to ensure you are completely satisfied with your purchase. Whether it is a sizing issue or a change of heart, we are committed to getting you the right equipment for your training.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the unused gear in its original packaging, ensuring all tags and protective seals remain intact to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Quality Check & Refund
Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing